****UPDATE****Phones are back up. Thank you for your patience throughout this process.Due to technical issues, the Jackson County Sheriff’s Office non-emergency phone line ending in 1960 is temporarily unavailable. In the meantime, please use 816-803-8302 for non-emergency calls, as 911 services continue to operate normally.
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If you are calling from a wired line (i.e. your home phone) the information normally shows on our equipment. However, we must verify the information by asking your name, location, and phone number. If you are calling from a cell phone, sometimes the information will appear. If your cell phone does not have a Global Positioning System (GPS) chip in it, only the location of the cellular tower will show up. This is why it is very important to give exact location information when you are calling from a cell phone.
Yes. When anyone calls 911, we must make sure there is no emergency. If you hang up the telephone, we must call you back to make sure everything is alright. If you do not answer, or refuse to hang up an operator breaks in on your conversation, the appropriate agency will respond to your residence to check on you.